Privacy Policy
Welcome to Ibiag, registered under CNPJ 60.165.985/0001-37 and headquartered in Fortaleza, Ceará. Our commitment is to the integrity and security of our users’ and customers’ personal data. This Privacy Policy applies to all digital interactions conducted on our website ibiag.com.br, associated services, mobile applications, and other digital platforms under our control.
By accessing and using our platforms, you acknowledge and agree to the practices described in this policy. We take the protection of your personal data very seriously and are committed to processing it responsibly, transparently, and securely.
Definitions
“Personal Data” refers to information that identifies or can identify a natural person.
“Sensitive Personal Data” refers to information revealing intimate personal characteristics, such as racial or ethnic origin, religious beliefs, political opinions, genetic or biometric data.
“Processing of Personal Data” covers any operation performed with Personal Data, such as collection, recording, storage, use, sharing, or destruction.
“Data Protection Laws” refers to all laws regulating the Processing of Personal Data, including the LGPD (Lei Geral de Proteção de Dados Pessoais – General Data Protection Law, Law No. 13.709/18).
Data Collected and Reasons for Collection
We collect and process the following types of personal data:
Information Provided by You: This includes, but is not limited to, your first and last name, email address, physical address, payment information, and any other details you choose to provide when creating an account, making a purchase, or interacting with our customer service.
Information Collected Automatically: When you visit our website, we automatically collect information about your device and your interaction with our site. This may include your IP address, browser type, device details, time zone, pages visited, products viewed, referring websites or search terms, and information about how you engage with our website.
Use of Cookies and Tracking Technologies
Ibiaguses cookies—small text files stored on your device—and other tracking technologies to enhance user experience on our website ibiag.com.br, understand how our services are used, and optimize our marketing strategies.
Types of Cookies Used:
Essential Cookies: Necessary for the site to function properly, enabling you to navigate and use its features. Without these cookies, services such as shopping carts and payment processing cannot be provided.
Performance and Analytics Cookies: Collect information about how visitors use our website, which pages are most frequently visited, and whether they receive error messages. These cookies are used solely to improve website performance and user experience.
Functionality Cookies: Allow the site to remember your preferences (such as username, language, or region) and provide enhanced, more personalized features.
Advertising and Social Media Cookies: Used to deliver more relevant ads tailored to your interests. They also help limit how many times you see an ad and measure the effectiveness of advertising campaigns.
Purposes of Data Processing
The collected data is used to:
Provide, operate, and improve our services and offerings;
Process your transactions and send purchase-related notifications;
Personalize your user experience and recommend content or products that may interest you;
Communicate important information, offers, and promotions according to your communication preferences;
Conduct internal analyses to develop and enhance our services;
Comply with applicable legal and regulatory obligations.
Sharing and Transfer of Personal Data
We may share your personal data with third parties under the following circumstances:
With service providers and partners who assist us in business operations, provided that they comply with our data protection guidelines and applicable law;
To comply with legal obligations, respond to legal processes, or protect our rights and property, as well as the safety of our customers and the public;
In the event of a corporate restructuring, sale, merger, or other asset transfer, ensuring that the receiving entity agrees to uphold data privacy under a policy equivalent to ours.
Links to Other Websites and Social Media
Our platform may include links to external sites belonging to partners, advertisers, and suppliers. Clicking on these links will direct you away from our site and into domains governed by their own privacy policies, for which we are not responsible.
We recommend reading these policies carefully before providing any personal data. Likewise, we do not assume responsibility for the privacy practices of third parties such as Facebook, Apple, Google, and Microsoft. We encourage you to review their privacy policies when using their services or applications.
Data Subject Rights
You have several rights concerning your personal data, including:
The right to access, correct, or delete your personal data held by us;
The right to restrict or object to our processing of your data;
The right to data portability;
The right to withdraw your consent at any time, when processing is based on consent.
To exercise these rights, please contact us at contato@ibiag.com.br.
Data Security
We implement technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, it is important to note that no system is completely secure. We commit to notifying you and the relevant authorities of any security breaches, in accordance with applicable law.
Changes to the Privacy Policy
Our Privacy Policy may be updated periodically. The most current version will always be published on our website, indicating the date of the latest revision. We encourage you to review our policy regularly to stay informed about how we protect your data.
Contact
If you have questions or concerns about our Privacy Policy or data practices, please do not hesitate to contact us at contato@ibiag.com.br. We are committed to resolving any issues related to the privacy of our users and customers.